Etiquette
- Always show a property with the permission of the seller. Permission occurs via an appointment through a showing company, a listing company, agent, or the GO code in the MLS.
- When calling expired listings, make every effort to ensure the property has not been relisted before contacting the owner.
- Return calls in a timely manner.
- Provide feedback when requested from another agent.
- Ask permission from adjoining property owners before placing directional or open signs on their property.
- Be punctual for all appointments/meetings. Cancel appointments you are unable to keep.
- If you set off a security system, leave a note and let the listing agent know. If possible, wait for security officers to respond.
- Prepare for showings in advance--know where you are going.
- When showing property, sign-in or leave your card.
- If another agent is showing a property, please wait until their showing is completed or ask permission to show at the same time.
- Do not remove the last seller's disclosure from the property unless writing an offer; then contact the Listing Agent and let him/her know there are no disclosures available at the property.
- Make every effort to leave a home in exactly the same condition as when you arrived. You have a responsibility to the owner of the house to always accompany your customer/client around the home.
- If damage is done in a home while showing, leave your card and contact the Listing Agent promptly. If you notice any irregularity in a property, notify the Listing Agent.
- Turn off all lights and lock all doors before leaving a property. When showing property that is fenced/gated, be sure to lock and secure the gates. Reset the security alarm (if armed when you arrived) and put the key back in the keybox.
Return to ATS Policies & Procedures
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