Big changes are coming your way, in the best possible way! On Tuesday, September 2, we’re launching our all-new MetroTex Member Portal to make your membership easier to manage, faster to navigate, and more convenient than ever.
Plan Ahead: Important Transition Dates
To make the switch seamless, there are a few days when our systems cannot process payments or be updated. Please review these dates so you can take care of any time-sensitive business in advance.
Payment Pause August 22-September 2
The last day to make payments through our database system is Thursday, August 21, at the close of business.
This includes registering for classes, paying invoices, or making any membership changes that includes a fee. However, all CCAR REALTOR® Store purchases will not be affected.
Database System Freeze on August 28-September 2
The last day staff can assist you with updates to your member record is Wednesday, August 27. We look forward to assisting you with any changes on September 2, or you can take advantage of the self-service options your MetroTex Member Portal will provide!
Association Training Friday, August 29
All Collin County Area REALTORS® and MetroTex Association of REALTORS® locations will be closed on Friday, August 29, for staff training.
*CCAR’s satellite offices will have adjusted hours on Wednesday, August 27 (12–5 p.m.) for staff training and onboarding. Thank you for your patience as we prepare for this exciting new chapter!
We understand payment pauses and system freezes are inconvenient, which is why we’ve worked hard to minimize their impact on you. By timing our conversion to align with TREC’s, we’ve ensured you’ll only experience one disruption instead of multiple. Thank you for your patience as we make these improvements to deliver the customer service and tools you deserve.
Your Action Checklist
Here's a Taste of What is Waiting for You in Your New MetroxTex Member Portal
Your membership and license details automatically sync with the National REALTORS® M1 database and Texas Real Estate Commission (TREC). No extra steps. No delays.
Pay invoices, update subscriptions, register for classes and events, adjust communication preferences, and more — all in one place.
Instant Letter of Good Standing. Download it instantly anytime.
Manage your office roster, assign delegate access, update your office profile, and handle unreported licensees in just a few clicks.
Explore the new MetroTex Member Portal Resource Page for everything you need to prepare for your new MetroTex Member Portal, including Quick Links, Important Dates, New Features, How-To Videos, and FAQs. Visit www.mymetrotex.com/member-portal/ to explore!